FREQUENTLY ASKED QUESTIONS

Everything you need to know about shopping on Dripplug.

Do I need an account to browse and add clothes to my cart?

No! You can browse the entire store, filter by size and color, and build your cart without signing in. You only sign in with Google or Email when you are ready to checkout.

What are the campus delivery points and fees?

Old Park: Free (₦0) (Same day (2 – 4 hrs)) • Hostel: ₦500 (Same day (1 – 3 hrs)) • New Park: ₦750 (Same day (2 – 4 hrs))

How do I pay for my order?

All payments are processed securely through Paystack using your debit card, bank transfer, or USSD. As soon as Paystack confirms your payment, your order status updates automatically.

What if the size I ordered doesn't fit?

You can request a free size exchange within 48 hours of receiving your order at Old Park, provided the item is unworn, unwashed, and has original tags intact.

Are the jerseys and heavyweight tees pre-shrunk?

Yes. Our 280GSM round necks, graphic tees, and 400GSM hoodies are pre-shrunk so they keep their boxy streetwear fit wash after wash.

Dripplug

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